Testimonials

My husband had been on the hunt for a luxury vehicle. He stumbled upon The Auto Palace and let me tell you, we will never go anywhere else for a high end vehicle. These guys are top notch. Their customer service is the best we've ever encountered. Even the porters who move vehicles around all day for people to test drive get excited for you. The cars are beautiful and their overall car tutorial when you make a purchase is awesome!!! Thanks guys!!!

I really enjoyed my car buying experience at the Auto Palace. And Neil treated us with excellent customer care, from reviewing the cars, to quick responses over email for all of our questions. It was an easy transaction with non-pushy sales - what a relief from what I've dealt with at other dealerships. They have an incredible selection of vehicles - a high end dealership that treats their customers like first class. I'll come back here for my next vehicle.

The Auto Palace, in Warren Michigan, deals primarily in high-end or exotic car sales and is a fantastic place to purchase a car. I absolutely love my new-to-me Maserati GranTurismo S. My buying experience was excellent from start to finish. Working with the Sales Manager, John Dingle exclusively was an excellent experience. This was my first purchase where all viewing and sales was conducted by iPhone, FaceTime™, texting and email. John was very responsive and professional to my every request, even if Kim had to show him how to FaceTime™, twice. He followed through on all my needs in a very timely manner and even worked with me when I called or texted in off-shift hours. He overnight shipped the purchase and registration documents that resulted in a speedy buy. I had a list of questions that I intentionally cold-called John with including my request for him to host me on FaceTime™ - like right now, then showing me the Maserati inside and out, and the dealership. This real-time walkabout, quality customer service and all things aligning with on-line descriptions and images built my confidence and trust quickly. We reached a reasonable deal for a car that had very low miles and passed a 200 point inspection by the local Maserati dealership. They arranged my enclosed door-to-door shipping and the car was shipped and received from Michigan to Washington in 4 days. Amazing. I didnt care for the terms and price of the extended-warrantee, which I ended up not getting, but this Maserati provision and its terms are not the fault of The Auto Palace! Communications could improve a little between what John and I verbally agreed to and what the financial manager put on paper, but again corrections were made accordingly and timely. I would definitely do business with The Auto Palace in Warren Michigan and John Dingle again, and I would recommend The Auto Palace to all my friends and family for their car purchases. They have incredible integrity, are fair priced, place a huge value on the treatment of customers, and are honest. One look at their sales history, pictures of customers with their cars and numerous positive referrals and youll be as confident as me and all their other satisfied buyers!

John Dingle and Nick. I have been treated with the utmost care and respect. I trust these two men to do the correct thing in preparing and servicing my "new" Jaguar.

The Auto Palace family takes care of their customers like no one else! Before I purchased, John Dingle took the car to my mechanic while I was at work to get it inspected. My mechanic said he couldn\'t believe I was getting the deal I received and that it was a great buy. Can\'t thank Monte and John enough for their honesty and prompt service. I\'ve found my dealership for life! Thank you

I was a first time buyer at their dealership and the whole crew was so helpful and patient with me throughout the process. They took care of any concern I took me step-by-step through the process. They went above and beyond to get me the perfect car. I love my new Soul. Thank you Neil, John, Monte and everyone at Auto Palace. You have a customer for life!

I was advised to go to Auto Palace , So Happy & Pleased that I did, A Real First Class Operation from owner Nick Naamo & John Dingle Sales Mgr. who serviced me. He picked me up the day I decided to purchase my car & ALSO ONE OTHER DAY. YOU WOULD BE CHEATING YOURSELF IF YOU DON'T MAKE A VISIT.

I had the great pleasure of buying my first car from the The Auto Palace this past week. I can say without hesitation that working with John Dingle and the rest of the team at Auto Palace was the most professional and enjoyable buying experience I can remember. My only regret is not finding them sooner.

Thanks so much John Dingle the man. Took care of my wife and I. She loves her car. Thanks again the whole crew took great care of us. Fred and LaQuanda Walker

Auto Palace is Simply the Best. The staff is truly amazing and they go above and beyond to make customer happy. I recommend Auto Palace to you all. Thank you Guys for an Awesome C300. Special thanks to John, Monte and Nick for all the help you have provided during the time I was at your place.

My experience with Auto Palace was top notch. My salesman Neil was the best. He was very patient, professional and kind. He got the job done. I was treated like a celebrity. He was awesome and very knowledgeable about my car and he went the extra mile to make sure I got exactly what I wanted. I have established a relationship with Auto Palace and now I will continue to do business with them in the future. I have told all of my friends about this great place that has All high end vehicles. Thanks again Neil you are the best.

I told one of my family members that I was looking to purchase a Mercedes and she highly recommend the Auto Palace, my family member purchased there Mercedes and Porsche from them. I said no I was going to the Mercedes dealership, which I did after I visited the Auto Palace, and because of the exceptional customer service and follow-up by Nick, John and Tim, I decided to purchase my vehicle from The Auto Palace. I am not easily persuaded and it took me a month to make a decision, however the team did not pressure me and worked to provide me with what I was looking for. Thank you John for your patience! I will be back to purchase my next vehicle and have already recommend other to you!

My sales associate Neil was awesome. He treated me like Royalty. The entire staff was very pleasant and helpful. Auto Palace is a 5 star company that take pride in their customers. I had a wonderful experience and will give them my business in the future. I have told friends and family about the celebrity treatment I received. Neil thanks for your awesome personality and knowledge of my vehicle. You deserve 5 star recognition for your expertise. I love my Benz.

Nick is the Best.. Trust him and in his cars so much I spen,t 50k without even seeing the car!! he delivered it a CLS63 AMG and like the Bentley before and a pair of Jags nothing short of Perfection.. I send customers to him and only get Praise from them as well.. Believe me when I tell you your Family.. Or treated as so.. Raymond H

The Auto Palace is Top Notch! Sales Managers John Dingle and Monte Laclear embodies professionalism, honesty and class. Both went above and beyond to ensure that I received the best deal. The customer service was phenomenon! I look forward to my next car purchasing experience. Come to the Auto Palace, you will surely be taken well care of!

My sister and I stopped by the day after Thanksgiving just to look around. The staff was very friendly and helpful without any high pressure sales tactics. They treated me with respect in spite of my being dressed a little sloppy and arriving in a real piece of crap car. The staff answered questions but otherwise left us to browse. We took several cars for a test drive. The next day we came back and I bought a Porsche Panamera and my sister bought a Mercedes convertible. Even though it was 30 minutes before closing on Saturday when we arrived the staff did not rush us and I think we both got a great deal. After the sale they promised to order an extra key for me and pay to have it programmed. As promised, the key arrived last week (along with the garage door opener I left in my trade in, thanks guys!). I plan to buy my wife a car from them next year and I will definitely be back when it's time to trade in the Porsche. My sister, who has been car shopping for six months, said they were the best out of all the dealerships she's been to. I think she will be back as well and she lives in North Carolina.

I am picking up my 5th car from Nick at the Auto Palace tomorrow. Need I say anymore!

The Auto PALACE is the perfect name for our new favorite dealership because Tim Shea and company treat you like ROYALTY!! We live just outside of Pittsburgh, PA. I was able to buy my favorite vehicle, no hassles, delivered right to my front door!! Tim made buying a vehicle fun, exciting and no pressure!! We are so happy and satisfied...We will never go anywhere else to buy a vehicle...ever!!! Thanks Auto Palace for treating me like a Queen!!! Claudie and Randy O'Connell :) :)

I was amazed at their selection of aftermarket luxury cars in the showroom. Customer service was top notch. Nick and Tim made purchasing my dream accessible and a reality. Norris was also involved in the process and he took great care of me. He was very knowledgeable and helpful. The entire staff went to great lengths to ensure I was happy with my purchase, even after I drove off the lot. They did everything they promised and more. I couldnt imagine how buying my Mercedes G550 could have been any better. I was truly impressed with the level of service provided and was shocked it ACTUALLY exists here in Michigan. I have already recommended this dealership to my friends.
 

My wife and I just purchased a 2013 bmw 328-i hardtop convertible from the auto palace. we were very impressed with the service and professionalism of the entire staff. John was very knowledgable and friendly without being high pressure. The dealership was immaculate. We will definitely look for our next vehicle from them. Mark & Joan Orlando Clarkston ,Michigan

The Auto Palace is Simply the Best!!! The staff is truly amazing, they go above and beyond the call of duty. Tim Shea is Integrity in it's truest form; his attention to detail and professionalism are second to none. I recommend Auto Palace to you all. Please stop by and see for yourselves, and be treated like Royalty at Auto Palace. Thank you Guys for an Awesome Vehicle Land Rover Range Rover HSE.

I'm usually very skeptical about all the reviews that dealerships have but found the car that I'm looking for (Porsche panamera turbo) there,decided to give it a try was surprised with excellent customer service when I was out of state they care on their customer really well,handling any problems professional and quick .5+ stars.

My husband and I were looking for his lease replacement car with little time to spare and a fairly specific wish list to fulfill. When Tim and Nick did not have a vehicle that was 'just so', Nick scoured his network to find exactly right car. We walked in the showroom and my husband said, 'Game over, our work here is done.' He is really happy and we're both excited to go anywhere in the new car (2015 Maserati Ghibli , beautiful deep burgundy exterior). We will be customers for life at The Auto Palace and in fact are looking forward to our Spring shopping experience. Thank you to all of the staff.

Nick and Tim made purchasing my wife's dream car fun and easy. Kim was also involved in the sale and she took great care of us and shared a ton of information throughout the process. Zero pressure sale tactics and great customer support at this establishment. We are highly satisfied with the entire customer experience! The most difficult decision was deciding which car to buy.....the Auto Palace has an amazing assortment of fine vehicles.

2013 BMW 328i XDRIVE.\r\rTHIS IS OUR SECOND CAR FROM THEM AND OUR FIRST CAR IS STILL RUNNING SMOOTH. THEY HAVE ONE OF THE BEST LOOKING SHOWROOM WITH THE BEST INVENTORIES OF FOREIGN CARS. WHAT I LOVE MOST ABOUT THE DEALER IS THEIR STAFF, TIM WENT OUT OF HIS WAY AND GOT ME APPROVED FOR A 30K LOAN. THE BEST PART IS HE GOT ME THE INTEREST RATE THAT I COULD AFFORD. \r\rWE ARE VERY HAPPY WITH OUR CAR AND WE CAN\'T WAIT TO COME BACK AND SEE WHAT THEY HAVE IN FEW YEARS. THANK YOU AUTOPALACE FOR GETTING US OUR DREAM CAR!

Staffs are great Tim, Nick all the people working in The Auto Palace are very professional. Thank you!!! staff are very friendly and they helped me to make the best decision for buying a car!

I am not going to say much but i bought many cars from ebay mainly and i have a story for every single one to tell but for this one from auto palace i just have to say Nick is the best , dont look any ferther and go for it . Honest and very helpfull at all times . Cars all look like they picked with much-loved . Am very satisfied with my purchase and the service i got from them. All very helpful and ready at any point to help you at all times. I drove my porsche for 650 miles home to new york with nothing negative to say.i like to thank Nick and his team for the way the do make feel and the way they stand behind their cars....Thanks

My wife & I were searching for a new car.
The dealership, Tim Shea, gave me an extremely fast response & good feedback from the first contact,
They took care of all things that needed to be done with the car and the whole sales process.
The Car is in Excellent Condition, was cleaned and nothing was missing,
Tim helped us with all small details that is needed for not being U.S. citizens & having just a work VISA.
Gave us the feeling that this is not only a business, but a real relationship.
Best Dealer that I have visited and seen since we have been in the United States.

That dealership is phenomenal!! Great customer service from the owner ,sale associates and staff. Their showroom is classy.They hand pick the quality of luxury cars that they sell, They sell used luxury cars but they look and runs like brand new. They are pretty straight forward with their car pricing. No unnecessary haggling needed. They give you fair value on your trade in car. They make sure that any issues are addressed and fixed on every car that they release to their customers. This is one of the best car buying experience I ever had. To Nick, Norris and Tim, THANK YOU!! I love my Audi Q5!!
BerylG

My experience with The Auto Palace was nothing short of excellent. I worked closely with Tim, the man who sold me my Benz, and he basically let me do things my way. I told him how much I wanted to pay a month and how much money I had to put down. And he made it so easy for me. As far as the dealership goes, the environment makes the consumer feel at ease. One reason for this is the "exotic" section, where one can take a look at several rare cars like Ferraris and Lambos. Seeing all those cars made me feel like this dealership sells cars and as a result, they are not desperate to get my business, which made me want to buy from them more! Also, the receptionist are so friendly and they are always offering drinks or coffee. The owner, Nick (Nader), is a super cool guy. Overall, I had a blast working with these guys and whenever I need a nice car, I will know who to call! :--)

The best buying experience I have ever had on the exact car I was looking for! There were a few items which were addressed without question and some I really didn't expect to be. Being a remote buyer in Colorado which can be unnerving I was completely comfortable and the car was everything they said it was and more. They are as good as their word and really go the extra mile!

 

My experience with Auto Palace was first class from start to finish. I started with an inquiry on a ML350 with specific characteristics, they didn't initially have what I was looking for in-stock, however, within a week I received and email from my salesman Tim stating they had that vehicle in-bound and if I wanted to check it out. Tim was outstanding with communicating with me throughout the process (even while he was on vacation), he accurately and honestly described the vehicle and provided all the important details I requested. Auto Palace gave me a fair offer on my current vehicle for trade, which relieved some additional stress of sell on my own. They priced the ML350 below market value and went above and beyond getting the vehicle prepped for sale (new tires, replacing worn interior pieces, etc). Norris their Operations Manager was excellent, between providing insightful information on the vehicle, to working quickly to replace/fix minor defects, he was professional and accommodating at every turn. If you are in the market for a luxury vehicle, you owe it to yourself to check out Auto Palace.

I was an out of state buyer (600 miles plus) that had been looking for a specific make and model vehicle for several months. It just so happened that I found a vehicle meeting what I was looking for at The Auto Palace. Even though I was out of state, I was able to get enough of a feel from Norris through pictures, the Carfax, and a FaceTime video session that it was worth my time to fly to see the vehicle. Tim quickly took a deposit and I flew in a few days later for a test drive and made the buying decision and was shortly driving home. Overall great buying experience, professional staff and incredible choice of inventory. Worth more than a casual look. Great showroom too.

My experience with The Auto Palace was nothing short of excellent. I worked closely with Tim, the man who sold me my Benz, and he basically let me do things my way. I told him how much I wanted to pay a month and how much money I had to put down. And he made it so easy for me. As far as the dealership goes, the environment makes the consumer feel at ease. One reason for this is the \\\"exotic\\\" section, where one can take a look at several rare cars like Ferraris and Lambos. Seeing all those cars made me feel like this dealership sells cars and as a result, they are not desperate to get my business, which made me want to buy from them more! Also, the receptionist are so friendly and they are always offering drinks or coffee. The owner, Nick (Nader), is a super cool guy. Overall, I had a blast working with these guys and whenever I need a nice car, I will know who to call! :--)

I began my search for a new vehichle at the beginning of July 2016 after I sold my Hummer H2. I was very torn on this as I loved my vehicle so finding a replacement was a challange. I found a Porche in Chicago that I thought was a great find. I was told by the sales person the Porche was in "mint condition". I decided to make the drive to Chicago, with check in hand, to purchase the vehicle. When I arrived to the dealership, I found a vehicle that I would rate at best 5/10 and fair condition. The sales person was very pushy and trying to convince me to purchase a vehicle that I was not happy with. I ultimately left and once again began my search. Approximately 4 days later I came across an add for a 2012 Land Rover Range Rover Sport supercharged for sale at The Auto Palace with extremely low miles. I contacted them to obtain more information about the vehicle and spoke with Tim. I was very skeptical after my prior experiences driving 3hrs to Chicago to see a vehicle based on salesmens opinion and felt like I couldnt trust another opinion. Tim took time to thoroughly look over the car and give me details on the condition. I had explained my previous experience and that I felt I needed him to be very straight with me. Tim told me "I assure you we are a transparent company." After speaking with Tim multiple times on the phone (as late as 11pm and my wife had to tell him to go to bed and get some sleep..lol) we decided to make the 2.5 hour drive from Grand Rapids to Detroit. I just had that good intuitive feeling talkikng with Tim and I did not have that feeling heading to make my Chicago deal, so I felt I was already off to a way better start. Upon arrival at The Auto Palace I immediately felt much more at ease. We walked in and the showroom was clean, we were greeted by a very friendly rep named Dawn and offered a bottle water. Shortly after our warm welcome we were greeted by Tim and Norris. We were allowed into the locked high end show room while we waited and where able view many high end cars which by the way where awesome! Approximatly 10 minutes later the vehicle I had came to look at was pulled into the show room. I was then greeted by Nick, (Owner) who obviously stands behind his vehicles and deals and I say that because I have not met to many of the owners at dealerships like The Auto Palace! I instantly got the concrete feeling that this dealership is the real deal! Tim had decided to have new tires put on just to be sure the vehicle was up to every single standard we had discussed, even though the vehicle had acceptable tread on the tires removed! I went over the car and was excited so I took it for a drive. Within 5 miles I knew this was the vehicle I had been looking for! Tim was SPOT ON, about saying I wouldn't be disappointed! This dealership has nothing to hide as they thrive their business on being "transparent" with their customers creating life long customers! Congrats guys because you earned my future business! I purchased my 2012 Range Rover Sport supercharged on 7/27/2016. I never write reviews until I have had it long enough to give a full honest review. I am very happy with this purchase and have zero regrets. I was even surprised that The Auto Palace ordered and shipped me a new owners manuals as the vehicle I purched where missing the originals. I was also very shocked that before driving off in my new luxury vehicle, Nick thanked me and gave me his personal business card telling me to contact him direct if I have any issues that are not being handled. I would HIGHLY recommend The Auto Palace and if you are traveling a long distance you can feel confident that you will not be disappointed!! Even if your a perfectionist as I am! Thank you to the entire team at The Auto Palace! Cliff from Grand Rapids, MI

Absolutely best buying experience we have had! Nick is wonderful, so is his team! Norris did an excellent job showing us the car and get it ready, Kim is outstanding in getting the paperwork done in minimal time possible. The whole staff was very cordial and professional. Everything is a perfect 10 for us - the showroom is spectacular, the people are honest, the process is seamless. We will go back soon. I would highly recommend The Auto Palace to my friends.

From start to finish Mr Tim Shea assisted me in my search for the right vehicle a 2012 CLS 63 Mr Shea exceeding my expectations. I will consider him a friend and a real professional

From the moment you walk into Autopalace, you are greeted with professionalism and knowledge. Nick, Tim and the whole team are great!! ! Drove off with my Mercedes Benz C300 today and I\\\\\\\\\\\\\\\'m very happy with my new toy!

I recently bought a Porsche 911 from Tim Shea at the Auto Palace. Throughout the entire process, I found Tim, and everyone at the business, providing a very high level of professionalism and courtesy. I would not hesitate to buy from them again, and in fact, would go there first in any future automotive purchases.\rTheir business model is to find strictly no-issues cars, and price them to sell--that\'s pretty much it. That approach pretty much takes care of the two buyer fears: 1) finding a good car 2) getting a fair price.\rI came in from out-of-state, was met at the airport and taken to my hotel. The next morning, I was picked up and taken to the dealership, where the car and paperwork were ready to go. No muss, no fuss, and first-class all the way. In closing, I will just say that if the Auto Palace has a car model you are interested in, it will be a good one, the price will be right, and you will be treated with professionalism, courtesy, and respect. Thanks to Tim, and to all at the Auto Palce!!

The best used car dealer in Detroit area. I bought two cars from Auto Palace and was impressed by their professionalism, knowledge and ease of customer credit approval process. The showroom is beautiful with the latest model used cars. I would certainly recommend this place to anyone looking for a reliable, luxury car.

We purchased a Bentley and Mercedes from Auto Palace. We were treated with the utmost respect before, during and after the sale. The entire staff was very insightful and friendly. I would definitely purchase my next vehicle from here. This was second-to-none service!

HAD THE PLEASURE OF WORKING WITH TIM / TOLD HIM WHAT I WAS LOOKING FOR / HE FOUND IT MADE IT HAPPEN FOR ME / GREAT JOB TIM

I recently purchased a Ford Expedition from Tim Shea at The Auto Palace. Tim was amazing and very, very helpful! He even came in very early to accommodate my schedule since I am from out of town. The vehicle is exactly what I was looking for and super clean! It was also exactly as advertised. I am not from the area and was a bit sheepish about buying a car sight unseen from a dealer I was not familiar with. Due to distance I was unable to see the vehicle in person until the day I picked it up however the entire process was perfectly pain free and Tim went above and beyond in helping me with everything including patiently answering all my questions. Even communicating with me when he was not in the office! Once arriving I was able to see also that their facility is top notch and very comfortable for customers. I am very happy with my purchase and I will no doubt be recommending The Auto Palace to my family and friends and will look to them when I am in the market for my next vehicle.

I was an out of state buyer (600 miles plus) that had been looking for a specific make and model vehicle for several months. It just so happened that I found a vehicle meeting what I was looking for at The Auto Palace. Even though I was out of state, I was able to get enough of a feel from Norris through pictures, the Carfax, and a FaceTime video session that it was worth my time to fly to see the vehicle. Tim quickly took a deposit and I flew in a few days later for a test drive and made the buying decision and was shortly driving home. Overall great buying experience, professional staff and incredible choice of inventory. Worth more than a casual look. Great showroom too.

I worked with Tim Shea on the purchase of an Audi. I found Tim to be responsive to my questions and provided pictures, video and other related details in a timely manner.

I live in Maryland and just brought another car from Nick and the Autoplace. In fact i brought 3 cars last years and traded them back in on my 2012 Mercedes S550. Nick always gives you fair value on your trade and if you're in the area you have to check out his new upgrade to his lot. When he says friends for life take it from me I won't go anywhere else. I work in the the IT area and they your system are only as good as you. I say Nick cars are a notch among the others and his staff is A+ in customer service and attention to detail


I just purchased my 2014 Mercedes E-350 Coupe. This is the 4th car that I've bought from Nick at the Auto Palace. What a pleasure to deal with him and his team. I know that I am always going to get a fair price and excellent customer service.

I have been searching for a Ferrari 456 for some time now, and I happen to discover one at the Auto Palace in MI, I contacted them via e-mail, and Nick responded immediately. He was very cordial, and answered all my inquiries. Nick had the car inspected (since it was a trade-in) and informed me of two minor issues. Nick arranged for the financing and shipping and made the purchase a great experience. I would definitely choose to purchase my next car from the Auto Palace - and highly recommend them to anyone shopping for a high end automobile

I was recently in the mood to buy a luxury car, but i was torn between going to a national dealer or a private dealer. I also came close to flying to Florida to make a purchase but than I came across Auto Palace online. From my first contact with Nick and his associates to the day I drove the car off the lot, I'll say this was a good experience with top customer service. This was also one of the smoothest transactions I've ever done. I'll definitely be recommending this business to all of my friends

I cant say enough great things or know where to begin with my purchasing experience at the Auto Palace. This has been the best car buying experience Ive ever encountered. \r\rCar Selection: Nick greeted us in the lot providing a great deal of information on the vehicles we were interested in taking for a test drive. I went to the store expecting to purchase one vehicle and after talking with Nick, he recommended a couple other vehicles in the same price range. After getting some info, he plated the vehicles and we were on our way test driving one vehicle and then the other.\r\rPricing: The vehicles were aggressively priced. At another dealership, I had negotiated on a price for a used 2013 BMW X1 XDRIVE28I and found one exactly the same with less miles at the Auto Palace for over $2000 less and having all the factor equipment that the other vehicle was missing.\r\rFinancing: This was a pleasurable experience. In the bigger dealerships after deciding on a vehicle and price, weve waited upwards to an hour and half just to talk to the finance person, who was the most personable of persons. Nick handled the entire process from showing the cars to securing a loan. He negotiated a great rate with Chase Bank that I couldnt even beat with my credit union. He took the time to review the entire finance contract, which my wife really appreciated.\r\rFinal Purchase: I drove away in my new 2013 Mercedes-Benz C300 Sport 4Matic just only 2 hours after arriving to the Auto Palace and not the 2013 BMW I originally was looking to purchase. Ive had the Mercedes-Benz for over a week and Im extremely satisfied with my purchase, my buying experience, and the very courteous staff at the Auto Palace.

I am a repeat customer. Nick is the best! He is very honest and provides the best customer service. I highly recommend The Auto Palace to anyone in the market to purchase a car.


Recently bought an expensive exotic from Nick, sight unseen over the internet.
Forget the ad's you see on TV, this is how car buying should be. One of the easiest transactions I've ever had. Great car, great price, great service. Keeping an eye on the Inventory, ready to buy my next car frm AutoPalace!


I have never purchased a vehicle (seven prior vehicles’) other than going through a Mercedes dealership nationally. If you are like me than you only go through the certified manufacture dealerships of the vehicle that you are buying if you aren’t able to test drive/preview the vehicle out of state. You have to trust that the vehicle will show up as expected! Please read my story if you are on fence like I was by going through Auto Palace other than a Mercedes dealership when buying a Benz.

I’m a normal hardworking guy in Minnesota, so I can’t afford to receive a lemon from a dealership multiple states away. Recently, I was looking for a CLS550. I found a car that was the perfect fit for me, great price, right color, low miles, custom wheels, clean Carfax etc. However, it was not a Mercedes dealership, which is not an option for me. I kept looking, but couldn’t find anything close to the car that was at Auto Palace.

I finally called Auto Palace to inquire about the vehicle and spoke to Nick about the car. He held firm on the price, which I respected because it was priced very competitively anyway ($52,000). I asked all the usual questions and we even did a FaceTime via iPhone, so I could really see the vehicle a little better. Remember, I’m in Minnesota and couldn’t see it in person.

My next step was to research the dealership. I did see a lot of good reviews and didn’t find anything like scams or negative BBB complaints. I spoke to Nick a few more times and ultimately agreed to purchase the car. Nick setup the transport of my vehicle and was always there anytime I called or sent him an email.

The vehicle arrived three days ago and was truly everything he told me it would be. I cannot underscore this point enough to you. If you are on the fence, get off it. One critical point that helped me feel more comfortable is this; if a dealership sells Bentley’s, Ferrari’s, and other exotic cars, then they have to deal with people that expect perfection when a car arrives.

I’m taking the time to write and cross post this review on social media because I want people that were like me to know this is the real deal. There is ZERO doubt that I will use anyone other than Auto Palace and Nick when buying cars. Nick, thank you! I’m taking the time to enter this anywhere that will allow me add this post. Your customer service and follow-through is superior. If I make it to Michigan I’m taking you to lunch!


Year:     2011
Make:    Porsche 
Model:  Cayenne S

I'm writing this letter to let all car buyers out there know what a fantastic experience we had buying our first pre-owned car. Not only was this our first pre-owned car , but it was our first experience buying a car online without the advantage of being able to inspect the car first hand. In fact we live many miles away from Nick's place of business and needed to rely solely on his stewardship and honesty through the entire process.  He spent a great deal of time with us , taking pictures, assuring us of the high quality of the car we were buying, and putting all of our anxieties to rest. In short, Nick Naamou was top-notch in every way and made our car buying experience the most pleasant one we have had to date.  When we are ready for another car we will be running to the phone to give Nick a call.  I might add, that we are very discriminating buyers and had many,many questions in order to feel comfortable buying a vehicle this way.  Nick is the consummate professional and a pleasure to work with.  Thank You Nick!!!


Year:     2003
Make:    BMW
Model:  325XI

I drove away with my forth car from Nick last month, just in time for Christmas.\rI had been searching for a late model black or silver 3 series BMW with a manual transmission and all wheel drive for my daughter for over a month when I called Nick for advice. Knowing this was not a vehicle he would carry on his lots, I asked where I might steer my search. Nick called me back a week later and said he had what I described and I was welcomed to come see it if I was still interested. Nick had a black BMW 325xi within the budget I had set for my daughter. Grateful does not begin to explain how I feel about my forth purchase!\r\rThanks again Nick.

-John Lacks


Year:     2011
Make:   Aston Martin
Model:  Vantage

Highly recommended. I buy a lot of cars and this was by far the best experience. This business impresses with its professionalism; excellent communications, transparency, a no pressure approach and a very fair deal. Nick got me a fantastic rate as well. Very happy owner of a 2011 AM Vantage.

-Shawn Martin, Prospect, Kentucky 


Year: 2011
Make: MERCEDES
Model: C300 4MATIC

"I would like to express my gratitude to Nick for such a great car buying experience. Every promise made was kept. Nick went above and beyond my expectations and made the task of importing our 2011 Mercedes easy as he knows what is required and he delivers."

- Bruce Henderson, Ontario, Canada


Year: 2010
Make: Lexus
Model: IS250

"I recently purchased a hard top convertible Lexus 350 from Nick and Norris. When I entered the lot I was greeted by Norris who was very professional. Norris was very forthcoming with information regarding all of the vehicles that I was looking at. The fleet of cars there are phenomenal. All of the cars are in immaculate condition. Norris was very thorough and made my wife and I feel like he really cared about us selecting the perfect car for our family. Closing the deal we met Nick the owner. Nick is a very stand up guy. He is really passionate about making sure that the customer is satisfied. He is very genuine and goes above and beyond to please his customer. I was offered a good deal from my credit union to purchase the vehicle. Nick told me that he could find me a better deal and he did in minutes. Nick is a great guy and it shows in the way that he cares for the customer and in his inventory. I would recommend them to anyone. I will be back when it is time to purchase another vehicle."

- Mark Phillips; Sterling Heights , MI


Year: 2011
Make: BMW
Model: 328I XDRIVE

"I worked with Nick to purchase a car sight unseen. My sister has purchased several cars from Nick in the past, including her current vehicle. She found him to be a very honest and honorable salesman. She had been telling me about his dealership for years. I began watching his availability in January of this year and found my 2011 BMW 328i online. .I admire his sincerity and integrity and have already begun to refer customers his way. The car/dealer/experience was definitely worth the 6 hour drive. I will be back in the future."

- Andrea Guisbert-Williams; Mooresville, IN


Year: 2011
Make: MERCEDES
Model: E350

"I recently purchased a E class Mercedes w/Auto Palace in Detroit. This is my second Mercedes, and I purchased the first one at a Mercedes dealership and the experience I had at Auto Palace was much more sincere. The owner and his team were personable and professional and there was no pressure and unnecessary calls. I consider myself a smart consumer and shopped at other dealerships. I save almost $8000 on this deal and Auto Palace paid off my trade in as is. Going forward when I purchase a high end vehicle I will always go to Auto Palace. I fully recommend Auto Palace for their quality and great customer service."

- Yvette Middlebrook; Detroit, Michigan


Year: 2010
Make: MERCEDES
Model: GLK350

"I purchased my Mercedes-Benz GLK350 from Nick and could not be any happier with his professional expertise, patience, and supportive staff. I was stalking his website for a year now and wasn't confident on buying a luxury car from a used car lot vs. the Mercedes dealership itself. THANK GOD I followed my first mind and trusted Nick! He was very welcoming and confident, approved me with way better rates and plans and I knew that I was in the right place. I am very happy with the experience I had here and have referred some friends to him as well. I'll see Nick again for sure with my next purchase!"

- M.J.; SOUTHFIELD,MI


Year: 2012
Make: AUDI
Model: A7

"I will always purchase vehicles from Nick's Auto Palace, because he make the customer really feel at ease and very much welcome. His personality make you feel like he've known you for years! No one is a stranger. As Nick always let you know, that the cars he have on his lot are cars he would buy for himself. Thanks Nick !"

- LESTER SMITH; ROCHESTER HILLS, MI


Year: 2011
Make: MERCEDES
Model: E350-4MATIC

"Nick has the best dealership ever. If you are looking for a low mileage well priced luxury car this is the place to go. The office is very comfortable and relaxing. I had planned to have the car financed through my credit union but Nick found me financing with low interest rates and no money down less than 20 minutes. I bought my last Mercedes from him, sent my son, who lives in Maryland, to him last year and he purchased an Audi A8 and he is very pleased. I came back for an upgrade and I am very pleased again. Before you make a decision on a luxury car you must visit The Auto Palace and you won't be disappointed!!"

- DEBORAH COUSAR; Detroit,MI


Year: 2008
Make: Porsche
Model: Cayman

"I am writing because I feel that this company deserves public recognition as a result of the superior service I received at the Auto Palace with Nick (the owner). I purchased a Porsche Cayman and there was malfunction with a brake sensor- Upon purchasing he agreed to replacing the malfunctioning equipment. Intermittently the problem persisted and 3 months later he remained true to his word and agreed to fix the problem. Great service, great cars, and above all a smooth transaction. Definitely a hidden gem of the Metro-Detroit area."

- Veurink Reid; Royal Oak, MI.


Year: 2012
Make: Audi
Model: A4

"Really excellent experience! All good cars with excellent condition and reasonable prices. Service is really satisfactory. The car I bought is of excellent condition and every promise Nick gave me was kept. Definitely one of the best dealers I have ever seen. Strongly recommended!"

- K. YAN; Ann Arbor, MI.


Year: 2008
Make: Land Rover
Model: Range Rover

"Dealing with Nick is great. He goes the extra mile and makes sure you are taken care of. The cars on his lot are quality, and he stand behind it. I highly suggest looking with him first if you are in the market for a solid car. I will be a repeat customer in the future!"

- Salvatore; Royal Oak,MI


Year: 2011
Make: BMW
Model: 750XI

"Bottom Line: I will always insure Nick is my first stop for a new car; I recently purchased my fifth car from the Auto Palace and Nick has always treated me fairly with both my trade in and insuring the new car was squared away. The Auto Palace and I do have a "Relationship for Life"."

- Adam; Eastpointe,MI


Year: 2011
Make: PORSCHE
Model: PANAMERA

"Believe me when I tell you Nick is a stand up guy who really appreciates his customers. I have been doing business with Nick for over 8 years and the reason I continue on dealing with Nick is because of his willingness to give me the best possible deal. Nick will also give you a fair price for your trade-in. Nick will also make sure you are completely happy before you drive off his lot, He will make sure that any problems you have after your purchase is addressed and resolved as well. I have Referred several others to Nick and 2 of them have made a purchase with all of them driving away very satisfied customers with the whole purchasing process. Last but not lest getting you approved seems to be a great asset of Nicks, he has relationships that allows him to get things done that others cant. If you are in the market for a previously owned automobile and you do not give Nick an opportunity to help you out then you are doing your self a disservice.

Thanks Nick for being Fair
Duke"

- Duke Tallandier; Sterling Heights,MI


Year: 2009
Make: MERCEDES
Model: GL450

"I just traded in my '08 Range Rover Sport HSE for the GL450, and I could not be happier. With a growing family, my wife and I wanted to look at something that would accomodate with comfort, and Nick suggested such a wonderful vehicle for us. I thoroughly enjoyed driving the RRS, but I have to say that I am even more comfortable in my new car! Nick is wonderful as always, and never ceases to make great deals with absolute integrity. If you're reading this, I'm encouraging you to give him a call, pay him a visit, and experience it for yourself. You will not be disappointed.

Thanks again, Nick!"

- Kowan; Redford,MI


Year: 2007
Make: MERCEDES
Model: S550

"I live in Maryland and after looking at several S550 here. I decide to call my buddy Nick to find out what he had on his lot. He told he had a S550 coming in that was perfect for me and that fitted my budget. He sent me some pictures and i bought the car without even test driving it. As i told Nick it was a Gem. When i drove to Michigan not only did Nick have the car ready to go but it was like old time with him. He provided lunch and we sit around most of the days just catching up. When i got back to Maryland to get the car certified. I ran into a few small problems. Guess who was there to assist me. You got it Nick. When he say building reationships for life. Trust me I am living proof. He'll be there for you when others won't. This is my eight car and no doubt the best. It's something about The Auto Place that stand out amongs the others. Trust me from a guy that loves Quality Cars.Thanks Nick!!" 

- Robert; Maryland


Year: 2009
Make: MERCEDES
Model: C300 4MATIC

"Nick is the best dealership in USA thanks to him I love my new car Mercedes if any body want to buy the best place is auto. Palace they have the greatest service amazing price thanks again Nick best wishes Olsi -:)))" 

- Olsi - Michigan


Year: 2008
Make: AUDI
Model: R8

"Nick is down to earth, honest, and an all around decent guy. Which is a rare thing to say in sales. I came, test drove the car, and got a great deal. I've been looking all over the internet for this exotic, and was very surprised to find it in Warren MI. Sales transaction was great, and Nick had the owner's manual and extra key mailed to me as well. I would never hesitate to vouch for Nick. A+ service!!!"  

- Huzefa Kapadia


Year: 2008
Make: MERCEDES
Model: S550 4MATIC

"Nick is a very nice person who does not pressure you in any way. He was a pleasure to be around and having the best price anywhere was also a real plus! We found Nick on Auto trader. He follows through with everything he says he will do after buying. He handle everything that the car needs before the sale.We would definitely recommend Nick." 

- Rex & Deb; Michigan


Year: 2008
Make: MERCEDES
Model: C300 4MATIC

"Nick is very knowledgable salesman, no run arounds and or selling you what you dont need or want. Even if it's not on the lot, give him few days he'll get what you need. Prices well below anyone else. Attention to detail is amazing, car was fully detailed, cleaned and delivered with full tank of gas. I'll be looking here for my next car. Thanks Nick."

- George; Auburn Hills, MI.


Year: 2008
Make: MERCEDES
Model: S550 4MATIC

"I have bought a lot of cars in my 54 years. some dealers say a lot and always do little! i have to say that nick "walked the talk". he goes out of his way to provide u with quality service and a car to go with it." 

- Orville; Columbus, OH


Year: 2009
Make: MERCEDES
Model: C300 4MATIC

"This was the ultimate car buying experience. I have made several purchases in my life time but have never ever had a sales person like Nick. He went above and beyond to ensure that I got the luxury car that fit my personality and my wallet. I started out looking for a BMW but was so impressed with the cleanliness and style of the Mercedes that I feel in love before I even pulled out the lot for a test drive. Nick's professionalism, attention to detail and committment to my satisfaction made me feel comfortable and confident that this was not just the right car for me but the right dealer as well. After purchasing my Benz Nick was still there to assist me with getting a great deal on tires and made sure that all of the minor details were taking car of like brand new car mats. He is a part of A dying breed of sales people that truly care and deliver outstanding customer service. I am in awe of the service I received. If you are looking to purchase a luxury vehicle look no further……you've found the right place or more like Palace because you will be treated like royality. Rest assured my next car will come from The Auto Palace but for now I am loving my Benz."

- Denise B.; Clinton Twp, MI.


Year: 2008
Make: JAGUAR
Model: XK CONVERTIBLE

"Nick put the old stereotype of the "used car salesman" to shame. Straight shooter, honest, goes above and beyond. He doesn't need to sell you a car, they sell themselves. In fact, they fly off his lot. Excellent service, treats each of his clients as if they were his only. can't say enough about Nick and Auto Palace. My husband bought an Audi Convertible from him 2 months ago, and we will never go anywhere else for our cars. Kudo!"

- Stephanie E.; Bloomfield Hills, MI.


Year: 2008
Make: MERCEDES
Model: E350 4MATIC

"Nick let me start by saying THANK YOU,for everything .I shopped around a lot for a car like that and at Auto palace i found the best deal, and Nick make me feel so comfortable by answering all the questions and concerns i had .Would i by again from Nick ? Absolutely yes . Would i recommend him? Absolutely yes. Overall a great experience."

- ART; Washington, MI


Year: 2007
Make: LEXUS
Model: ES350

"I was referred to The Auto Palace by my father (who never gives references) who purchased a Jaguar from Nick. As soon as I went to the website I thought that they had nice cars I may be able to find a car here. But when I went to The Auto Palace and met Nick and his family I knew that I would be purchasing a car from The Auto Palace. Nick was honest and forth coming with all the information that he had on the car, he was not a pushy sales man and he is very professional. All the vehicles at The Auto Palace are in excellent condition, and the prices CAN NOT be beat! If you are looking for a pre-owned luxury car look no futher than The Auto Palace. Nick is the Man!!!" 

- Chanetra E., Southfield, MI.


Year: 2008
Make: AUDI
Model: A4 Convertible

"Enjoyed dealing with Nick in purchasing my car. He is very honorable and goes over and above to satisfy his customers. We will continue to buy from him and happy to refer him."  

- Ed - Bloomfield Twp.


Year: 2004
Make: JAGUAR
Model: XJ8

"Let me start off by saying that I was completely floored by the professionalism and attention to detail that Nick showed to me and every other customer that I seen him deal with. He was very straight forward in assisting me with my purchase and not once did he try to sale me or be pushy, my purchase was completely up to me with no added pressure. The Auto Palace has the "creme of the crop" when it comes to pre-owned luxury. I've had my car for a couple weeks now and Nick has been more than helpful when I have any questions..his attention to detail is unmatched. If you're in the market for a Pre-Owned Luxury vehicle and you want to feel good about your purchase and know that you got the highest quality vehicle, I would reccomend you go see Nick at The Auto Palace." 

- Nelson, Metro Detroit


Year: ???
Make: ???
Model: ???

"So this is how confident I am in what Nick can do for his customers. I've literally been waiting for the opportunity to do business with him since my wife bought her vehicle almost two years ago. I was impressed then with his attention to detail and how well he took care of her (not to mention that he's also gotten great vehicles for my sister and brother-in-law), that I knew who I was coming to when the time came for me to find a vehicle for myself. I have no idea what I will end up with, but I know that with Nick working on it, I will drive away with something spectacular. I will definitely be submitting another testimonial to let everyone know what I end up with! Nick is awesome at what he does, so I am excited to finally be doing business with him." 

- Kowan Wise - Redford, MI.


Year: 2007
Make: VOLVO
Model: S80

"We purchased our Volvo from Nick almost two years ago and LOVE it. Such a gorgeous vehicle and everything it was advertised to be!Our relationship with The Auto Palace just began with the Volvo and we will continue to come back everytime we are in the market for a vehicle." 

- Nissa Wise - Redford Twp, MI.


Year: 2008
Make: MERCEDES
Model: C300

"I want to say thank you to Nick; He is awesome!! I love my Benz from the Auto Palace. Nick made sure he took good care of me before and after i bought my vehicle. My next vehicle will be from the Auto Palace." 

- Nika - Flint, MI.


Year: 2006
Make: LANDROVER
Model: LR3

"I purchased my truck from the Auto Palace and I'd like to say that Nick is wonderful. I love my truck and he stands by each and every car and suv that he sells. I will purchase my next car from him as well. Oh, and by the way, I have never had any issue with my truck. Like I said, Nick stand by each and every car or suv that he sales. Nick is GREAT!!!!" 

- Sharon - Bloomfield Hills


Year: 2008
Make: AUDI
Model: A4

"I recently purchased an audi a4 from The Auto Palace and I am very pleased with my purchase. This is my first luxury car so I was very excited about it and Nick, the owner was very friendly and made the process of purchasing this vehicle with no stress at all. Nick just doesn't treat like you are just a client but he treats you like a friend. Even after I purchased the vehicle he says if you have any problems or questions don't hesitate to call him and he really does mean. I will recommend The Auto Palace to anyone interested in high quality luxury cars and excellent customer service."

- Rhonda , Warren, MI.


Year: 2008
Make: MERCEDES
Model: CL550

"I have bought a lots of cars, from a lot of dealers! The Auto Palace I give it AAA rating for excellent service before and after the sell. Nick the owner cares about his customers satifaction!!!!"

- Mr. Waters - Detroit, MI.


Year: 2008
Make: MERCEDES, AUDI
Model: GL450, A8

"I have purchased 3 vehicles from Nick in the last 3 years and will continue to purchase from Auto Palace. Nick is very professional, no pressure purchasing and if you are looking for a certain car, he will find what you want. The pricing at Auto Palace is typically below book value and dealer pricing, so while you feel like you need to negotiate the price down to get a good deal, the cars are priced to move quickly. I've sent a lot of my friends to Nick and the only feedback I get is how much they love their car and how easy Nick is to work with. Buy from Auto Palace, you will not be disappointed."

- Eric


Year: 2008
Make: BMW
Model: 750I

"Nick was very patient with my husband and I really appreciate the fact that he was not pushy. I LOVE MY CAR, and I am so happy that we purchased our car from Nick. I will be referring all my friends."

- Wilson Family - Westland, MI.


Year: 2007
Make: AUDI
Model: Q7

"AM FROM GHANA WEST AFRICA AND I CONTACTED NICK FROM THE INTERNET FIRST I COULDNT BELIEVE ,BUT I BOUGHT A Q7 AUDI FROM NICK AT THE AUTOPALACE AND I HAVE RECIEVED IT IN GOODS HANDS THE CAR IS SUPERB THIS DEALER IS THE BEST DEALER IN THE WORLD THANKS NICK I REALLY APPRECIATE YOUR CAR."

- Eric Asante Jnr - GHANA WEST AFRICA


Year: 2006
Make: JAGUAR
Model: X-TYPE

"Let's start with Nick's company motto: Building Relationships For Life!…That is exactly what he means he believes it and so do I! Being a female and looking to buy a car most salesperson talk down…oh the car is pretty and the cd works…who cares right…that is what I was thinking by far this isn't my first car and it won't be my last…I asked some very good questions…Nick had honest direct questions…no sugar coating….and that is the first time I met him. I didn't buy then but Nick made such a lasting impression I knew I would return! I filled out the application on a Wednesday…Nick called Thursday…I drove off on a Friday! Nick stands behind what he sells and if you have questions or concerns he is there…he returns phone calls and will get you any information you are requesting. He is so serious about 100% customer satisfaction…which is a most unheard of these days! I will return…I will send my friends and family who are looking for more than just another auto…if you are looking not to be pressured and made to feel as if you have to buy right now…then this is your place…no need to look any further! You will be glad you did….I know I am! Thanks Nick for just being you! God Bless you and your family"

- Shelia B'Ham


Year: 2007
Make: Chevrolet
Model: TAHOE

"Being referred by a family member to Nick was the best situation that could have ever happened for me. Nick was very professional and made the transaction as simple and easy as could be. I looked a few other places for a vehicle, but realized that Nick was the real deal and true to his motto in "Building Relationships For Life"!! I can honestly say that I will not be looking anywhere else when I am ready to buy another vehicle. Nick is the best!!"

- Remele, Farmington Hills


Year: 2007
Make: CADILLAC
Model: ESCALADE

"Being that you can buy a car anywhere these days, there is still something to be said for customer service! Nick was great to deal with and the 3-hr drive to Michigan to get the car I wanted was definitely worth it. He is true to his word and the car was immaculate. I would recommend to anyone that if you're looking for a great car, call Nick. One last note: Go Bucks!"

- Jeremy G. - Lewis Center, OH


Year: 2008
Make: MERCEDES
Model: E350 4MATIC

"Nick (Auto Palace, Warren MI), You are a wonderful service provider. I have never encountered such professionalism in my 30 years of purchasing automobiles. I have owned several vehicles, but this one is "Awesome" and to having matching service, you have made me feel like I was a part of an elite group. Thank you so much and I will continue to visit and send everyone I know your way. "EXCELLENT". Everyone, stop reading and just get down to the "Palace"!"

- Kim M.


Year: 2006
Make: MERCEDES
Model: ML350 4Matic

"I said I would buy a new truck in April but I made the mistake of checking the web site in March. I stopped by and saw a vehicle I liked, called Nick Friday morning and picked it up after work Friday evening. All the paperwork was complete except for my signatures when I walked in. I am thrilled with my new truck just as my wife is still thrilled with hers. Thank you Nick for another addition to the family!!!"

- John Lacks


Year: 2007
Make: CADILLAC
Model: ESCALADE

"Buying a vehicle from Nick was the best buying experience ever. He was honest, and very patient. He had the best price for the vehicle I was looking for, as well as the best customer service of any dealership I've ever worked with. I love my new Escalade, but when the time comes for something new, Nick will be the first person I call. What a refreshing change from the normal dealership experience. Thank You very much Nick!"

- Trish - Port Huron, MI.


Year: 2007
Make: BMW
Model: 750LI

"Hi Nick, I just wanted to say thank you for our great "new" car (2007 BMW 750IL). Philippe is thrilled with it and says so every time he gets into it. It is in perfect condition, runs great and drives like a dream. I look forward to purchasing another car from you very soon, and we will definitely recommend you to all of our friends who are looking to make a great deal on a quality pre-owned luxury car! We appreciate your professionalism and the quality of the car we bought from you."

- Megan - Northville, MI.


Year: 2007
Make: MERCEDES
Model: CLS550

"We just want to thank Nick for the best car and buying experience we've ever had! Nick is very honest and an absolute gentleman….just a good man! We have always purchased new cars (5 lincolns) and always dreaded the whole bargaining ordeal…but never again! We will keep going back to Nick and taking our friends and family as well. Nick gave us everything he promised and much more to make sure we were happy and the car was 100%. Thanks again Nick, we love our "new" CLS 550!!!"

- Peter & Desiree Kerr - Powell, Ohio


Year: 2008
Make: MERCEDES
Model: C300 SPORT

"Nick did Everything and More to Make The Deal. Super Car and Great Service. The Auto Palace is a Return for Me!!! THANX"

- Steve - Farmington Hills, MI.


Year: 2003
Make: CADILLAC
Model: ESCALADE ESV

"Second car I have bought from Nick within a year, also introduced a friend and she bought a Mercedes coupe on the spot. I have no problem telling anyone that before you buy a high end vehicle you should give Nick a try. All you really need to do is look at the bottom of his webpage or in his window…BBB member, they don't give that sticker to everyone."

- Adam - Eastpointe


Year: 2007
Make: BMW
Model: 650I

"Wow!!! The experience I had dealing with Nick (The Auto Palace) was absolutely amazing, pretty much undescribable. He is one of the best car salesperson that i have ever seen. Extremely honest, helpful and very professional. Normally, a lot of salespersons are extremely pushy but not Nick. He is patient and willing to explain every single detail you need to know about a car. He will also share his honest opinion with you and make sure the car you were about to buy suits every single aspect of your needs and wants. Lastly, the best phrase that I ever heard from a car saleperson was from Nick when he told me " I dont want you to be just a customer, I want you to be a friend of mine and never hesitate to call me if you have any future questions or problems with your car because I will do anything to help!!"

- Eugene Chew - Midland, MI.


Year: 2007
Make: BMW
Model: 650I CONVERTIBLE

"There are 2 things you are doing wrong here. First, is that you are looking at testimonials because you are questioning purchasing from Nick. Second is that you are not down at his lot looking at some of the magnificent vehicles he has. I was in your boat. I checked his website daily. When my dream car, a BMW 650i convertible still under manufacturers warranty and maintenance program showed on his site, I hurriedly drove down to make sure it was as he said. I was skeptical. But, when I arrived and checked it out and drove it, it was, in fact, more feature packed than what he listed on his site. After a carfax, there was nothing wrong with the car. How was he selling this for so cheap? Now, quickly, get down and buy it. He moves a lot of vehicles and if you pardon the adage, you snooze, you will lose. Nick is respectful, professional and curteous. He wont haggle because he knows you will not find a better deal. This is not just a preowned car salesman. He sells the dream. I'm still kicking myself for balking at a Aston DB9 he had on his lot for 10 % less than bluebook and ebay. But, I'm happy with my 650i Conv. The car is beautiful, powerful and a real head turner. Buy from this man. I passed his name to everyone I know and a few college friends I havent seen in a while. Good luck, because there will be competition. Nothing sits on his lot for long. Check for yourself. I purchased Nov 2010."

- Al Bradford - Northville, MI.


Year: 2007
Make: JAGUAR
Model: XK

"This was the first time that I met Nick and been to The Auto Palace. I have bought a lot of cars mostly all high end vehicles and I must say this has been 1 of the best experiences in the car market I have ever had . Nick is a very honest guy. What he says you're getting is exactly what you get and he does whatever is necessary to make you happy. Even though my car is used he detailed it to a point it looks brand new. Thanks for everything I will definitely be buying my next car from him."

- Tony T. - Rochester Hills, MI.


Year: 2007
Make: MERCEDES
Model: R350

"I was very impressed with the way I was treated all along my buying experience. Nick is very professional and gave a good deal on my trade-in and the pricing of the car was perfect. I would definitely buy my next car again from Nick."

- Ganesh - Farmington Hills, MI.


Year: 2006
Make: LANDROVER
Model: LR3

"I absolutely hate used car salesman. My son took the course at a Buick dealer and brought home the books everyday and hid them in his room because he was so ashamed of the material he was learning. Nick must have flunked the course!!! What a pleasant experience it is to buy a vehicle and walk away feeling great! My wife loves her Rover and tells me two or three times a week and it's been a year and a half now. I plan on buying my next truck this coming April, and it's one stop shopping for me – maybe I'll see you there?"

- John Lacks - Bloomfield, MI.


Year: 2007
Make: CHRYSLER
Model: TOWN & COUNTRY

"If you are considering a vehicle purchase, the Auto Palace should be your first and only stop! Nick provides great vehicles at very reasonable prices. More importantly, he provides a stress-free purchase experience. I was initially pleased that Nick offered to address minor mechanical issues prior to delivery of the vehicle. Then, due to personal scheduling conflicts, Nick arranged delivery of the vehicle to my home. Throughout the process Nick made sure that his customer came first. I will not hesistate to recommend Nick to those who are looking for a quality vehicle."

- Mark G. - Milford, MI.


Year: 2006
Make: BMW
Model: 530XI

"My attorney bought an Audi A8 from Nick about 3 years ago and could not stop talking about how great the experience was and the excellent pricing. Based off this recommendation, I bought a BMW 530xi shortly thereafter and after owning at least 15 cars- best car to date. Nick is everthing that others have written- great guy, pleasure to deal with, and always makes time so you feel as if you are always the most important customer he has. I am in the process now of buying another vechicle from Auto Palace and have recommended it too many. Actually I was recently on a flight where a guy sitting next to me recognized the Auto Palace website as I looking at the current inventory !!!"

- Steve S. - Michigan


Year: 2005-2007
Make: MERCEDES,BMW
Model: X5, 750i, S500, etc.

"This was one of eight cars that I purchased from Nick in the last three that's right three years. Nick quality of services is next to none. He always takes care of his customers and his one on one people skills are as if you're buying a car from a family member. Whenever I'm in town I always stop to say hello and no matter how busy Nick is he's always willing to stop and say hello. All eight vehicles that i brought from him has been of such good quality that when i got ready to sell them or trade them I know someone got a good vehicle. They say you only find a few friends in life in your journey and certainly Nick is one. I encourage anyone looking for a high quality vehicle to stop in and visit Nick. Trust me a man that has bought eight cars in three years and you'll be glad that you did!"

- Robert - Maryland


Year: 2007
Make: MERCEDES
Model: E350

"Auto Palace is simply the best! Years ago, I owned a BMW. I thought that was the ultimate car…………….until I bought my first Mercedes. Imagine riding down a street and kids (in other cars) fighting over BINGO on your car. I see it all the time. I see thumbs up at bus stops. I hear NICE CAR from other drivers. Auto Palace made this all possible. I spent months looking for the right one! The selection at Auto Palce was huge. The prices was Auto Palace were FANTASTIC. My black on black BENZ is a dream come true. I have told all of my friends, if they are serious and want to finally step into the next level of class, this is the place to be. Auto Palace has a client for life. Simply the best. My car is still under Mercedes Benz warranty."

- Mr. Johnson - Westland, MI.


Year: 2004-2006
Make: BMW, JAGUAR
Model: 525i, XJ8, 745i, etc

"Rarely do I leave comments, but I feel that this time it's okay to make an exception. The Auto Palace on a scale of 1 to 10 in my opinion is a solid 11! Over the last five years, I've purchased six late model luxury vehicles from the Auto Palace and then referred numerous other friends and family. I do and I will continue to patronize and buy from Auto Palace due to the commitment to service and excellence that they exhibit. Nick, the proprietor and owner of the Auto Palace is by far the best car salesman I have absolutely ever met in my life. He goes above and beyond to insure that the car buying experience is a good one, and he stands behind the quality of this product."

- Carlos - MI.


Year: 2007
Make: MERCEDES
Model: GL450

"Thank GOD, we found Nick and The Auto Palace, truly a palace for cars.. After researching for 6 months and looking for 2+ months, I visited The Auto Palace and was greeted by a true, honest, professional guy- Nick.. In one word, his cars and his business- CONSISTENT.. every car, every price.."

- SYED RAZA - MI.


Year: 2006
Make: MERCEDES
Model: CLK350 CONVERTIBLE

"Nick is very honest and professional salesman. I bought almost $ 28000 car without even seeing it. Would definitely highly recommend working with him every time I plan to buy a precious and reliable car."

- Adnan Alsaka - Minden, LA.


Year: 2008
Make: MERCEDES
Model: C300

"When my 2001 Mercedes hit 240,000 miles, I knew it was time for a new one. Still, I was reluctant to put my car out to pasture and kept delaying- I knew I wanted another Mercedes, but who wants to deal with the smothering salespeople and high prices of a typical Mercedes dealer? Then, a friend recommended The Auto Palace…and I drove away with my new car 24 hours later. The price was great, the car was spotless, and best of all- there was no pushiness; just friendly, knowledgeable, and dependable service. I'll definitely buy from The Auto Palace again when I finally put this car out to pasture!"

- Kirsten -Okemos, MI


Year: 2007 & 2008
Make: Mercedes & Volvo
Model: E350 & XC 90

"Buying a used car is always scary because you do not know the history of the car. I got Nicks (Auto Palace) contact from a co-worker. I checked out his website for almost a year before going over to see him because of the prices and the kinds of car he sells–they were just too good to be true. But my experience buying two cars (Mercedes Benz E350 and Volvo XC90) from Auto Palace was and still very pleasant. First the price is reasonable. Two, Nick is truly concerned about his reputation and his customers. Third, most of his cars are still under warranty. I believe Nick plays it forward."

- Manny Odunlami


Year: 2006
Make: LANDROVER
Model: RANGEROVER HSE

"I began seaching for a vehicle for over 3 months ago. After looking through tons of newspaper adds and internet searches, I found that no one could beat The Auto Palace prices. As a women often times the car buying process is intimidating, but Nick made it simple. If Nick said he would take care of it, he would. Not only is he honest and has unbeatable prices, the cars are practically new, with very LOW miles. I love my new Range Rover. I am very satisfied with my purchase. If you are looking for European Luxury Cars at a affordable price, no one can beat The Auto Palace."

- Tamarra Glenn


Year: 2007
Make: LANDROVER
Model: RANGEROVER SPORT

"Excellent buying experience. Nick worked to make sure I got what I wanted and he got what he wanted. This was probably the best "Car" buying experience I have ever had…..NO PRESSURE….."

- Kevin Prescott


Year: 2006
Make: LANDROVER
Model: LR3

"First class all the way, I love my new car and Nick could not have been more professional and made the transaction easy. I appreciate all of your assistance." 

- Abe Berry


Year: 2005
Make: BMW
Model: 745i

"I was in search of my dream car, the 745i. While driving to rent a vehicle,wow there it was at the Auto Palace. My dream car. I went in and was greeted by Nick. I was so nervous at first because I couldn't believe how reasonably priced my dream car was. The mileage was great the price was great and Nick even took the time out to go over each and every feature of my vehicle for me. I was so pleased with the service I received that I returned less than two months later to purchase a second vehicle. If you want great service and dependable transportation at a reasonable price then see Nick at The Auto Palace." 

- Tonya Neal-Johnson


Year: 2004,2007,2007
Make: BMW, MERCEDES
Model: 745i, GL450, ML350

"I can say with confidence that Nick is very professional, keep his words and never mislead customers. It was a pleasure 1st time to buy BMW 745i from Nick, I am so happy with the car; 2nd time I bought again Mercedes GL450 for my sister, and 3rd again for my home Mercedes ML350. 3rd time I bought car from Nick in a heartbeat and I'll never hesitate to buy another! All his cars are reasonably priced and he keeps his margins are low, honest pricing and he does not play games. You always find an excellent choice of beautiful cars; a wide variety in made and price range!! I always got an awesome customer service."

- Tarlochan Bhullar


Year: 2008
Make: MERCEDES
Model: E350

"Nick was a treat to work with. Straight talk and no Sales talk and followed up on the concerns that I had. I will surely work with him again and recommend him to others!!"

- Jay Balan


Year: 2007
Make: MERCEDES
Model: R350

"We found out about the car from the web page, and went to go see what this place was all about! WOW, so many beautiful cars and great service! Nick was a pleasure to work with! We are so happy with the car, we would do this again in a heartbeat, we can't wait to buy another car from Nick!"

- Michelle - Toledo, OH.


Year: 2007
Make: MERCEDES
Model: GL4504MATIC

"This is the third car we have bought from Auto Palace.We always got an excellent deal and awesome customer service.Will buy from Nick in the future too."

- Suhail Chaudhry - Cincinnati, OH


Year: 2007
Make: MERCEDES
Model: CL550

"Handled very professionally-car arrived exactly as expected."

- John - New Jersey


Year: 2007
Make: MERCEDES
Model: GL4504MATIC

"I had bought my mercedes from nick & i tell you i am so happy.nick,he is very professional & there is no better deal than him in michigan. i will definitely go back to him for my next car."

- Hiren Patel


Year: 2007
Make: BMW
Model: 750LI

"Nick's motto "Building Relationships for Life" is a true statement. Few dealership large or small do you get the service the Auto Palace provides. My car transaction was seamless and everything Nick promised me even after the car was delivered was fulfilled. I have have recommended friends to the Auto Palace, and I will purchase my next car from there too. Again, Thanks Nick."

- Adam


Year: 2008
Make: BMW
Model: 550I

"A great car….a great experience from a great guy. I asked Nick to find me a car and he nailed it. Couldn't be happier with the car the service and straight-up approach Nick takes with his customers. He has now sold 5 cars within our small network and this only happens by the first guy telling the second to the third guy…etc that he is the real deal. Well done Nick and thanks plenty! We couldn't be more satisfied with our purchase and experience with you."

- John Amyot


Year: 2007
Make: MERCEDES
Model: CLK350

"This place is great. I can't even begin to say how great Nick is of a person and a salesman. I had an interesting situation and Nick was nothing but kind, caring and professional. He is truely a great person and I would have no hesitation buying another car from him."

- JEFF


Year: 2007
Make: MERCEDES
Model: E350W4

"Nick, I just wanted to say thank you again….I guess making my dream come true. I have always wanted to own a Mercedes Benz. As you imagine the prices of these vehicles are so high. Ten years ago, I was driving a BMW. I always wanted to get back to the ultimate in driving. THE AUTO PALACE is a GODSEND in that helps bridge the gap between the have and the have nots. Your lot not only contains LUXURY cars but they contain QUALITY LUXURY cars with factory warranties…. WOW! To me, my 2007 E350 is brand new. My friends argued with me that is was not a 2007! If not for the body change, I would have convinced them it was a 2009 J! I have already sent your website to 10 people. They need to see what I saw. They need to believe the time to own a Benz or BMW is now. Instead of buying a brand new FOCUS or FUSION, buy a new (used) BENZ! Again thanks, I know people tried to buy my car but I just believe you covered it until I could get approval……………..I just believe you did! I appreciate you; I appreciate Mrs. Kim; and I appreciate your dealership. Thanks a million,,, (As I was driving home, I constantly had people give me the "thumbs" up sign. I will drop off a Hungry Howie gift card one day next week..)"

- Anthony Johnson


Year: 2007
Make: BMW
Model: 530XI

"Nick , let me start by saying WOW! You and the Auto Palace Team are such HONEST good people you made my car buying experience feel like I was a V.I.P. I not only did I get treated so good but got the best deal on my vehicle in the NATION. Your cars are immaculate your service was superb and the Auto Palace is all CLASS. Thank you, ALEX"

- Alex


Year: 2005
Make: MERCEDES
Model: Clk500

"I've purchased many cars on multiple continents and always thought that used car salesmen were one of life's constants. Constant in that you have to endure the agony of dealing with them to get the vehicle that you want. Imagine then my surprise on discovering the Auto Palace and Nick. The car was one I had been hunting for the past year but at 7 years old was expecting that the sales person would do their best to hide any problems. At least hide them until after the sale that is. But not Nick. There were a couple of small items and one large item that needed fixing which Nick did, and paid for without a murmur done! Even delivered the car with a free valet service that made it look like it just left the factory. After the sale I arranged to go back to pick up a key and casually mentioned to Nick that I didn't notice a cracked brake light. He immediately offered to use his Mercedes discount to buy a replacement. When I got to the office he didn't want to take themoney. Folks this was after the sale, amazing!!! Forget going to a Mercedes pre-certified lot, just go to the Auto Palace and ask for Nick. Do that and like me you will soon be driving an awesome vehicle thanks to Nick. So why are you still reading this just go there"

- George M; Commerce


Year: 2008
Make: MERCEDES
Model: C300

"Excellent service! The staff was very knowledgeable about the cars and explained the different financial options. The sales person took his time while I tested many cars. The selection of luxury cars was awesome. All of the cars were immaculately clean from under the hood to inside the truck. I could not believe how fast I got my car after I made my final section. This was the best service I ever had when buying a vehicle. I will definitely come back for my next car and refer others!"

- Pierson; Southfield, MI. 


Year: Many
Make: Jag, Bentley
Model: XJ8, GT

"I have purchased three great cars from Nick, Very happy and he does whatever needed to make your purchase enjoyable..  "

- Raymond Hering, Southfield


Year: 2011
Make: MERCEDES-BENZ
Model: C300 4MATIC

"I want to say Nick is the best he's a man of his word ,I got everything and more that I requested in their car.. If your looking for a great salesman and deal see Nick!!"

- Sonya May, Rochester Hills, MI


Year: 2011
Make: MERCEDES-Benz
Model: 300C

"I had wonderful experience at auto palace. Nick was courteous,responsive,knowledgeable and professional and got me a great deal on 2011 Benz 300C He promptly answered all my questions and request,and provided a smooth buying process.He went above and beyond for me I been buying cars from Nick for past several years and I will always come back,its the best dealer in USA.Can't thank you enough for Customer satisfaction is a top priority here.Highly recommended to anyone looking for great customer service ,a great deal ,and great car Nick is the best Thank you Nick for everything"

- Anisa


Year: 2010
Make: CHEVROLET
Model: SUBURBAN

"This was the 1st time in my life I bought a car without seeing it .Nick did a great job finding this for me I was looking for a very specific vehicle and he found it at a great price and in 24 hours.I would do it again."

- Bryan McCready


Year: 2010
Make: LANDROVER
Model: RANGE SPORT

"This is the second Range Rover I have purchased from Nick….. Always the best buying experience and his attention to "TRUE" customer "SATISFACTION" is second to none….. I will be back to get that 550 once my wife's lease is up."

- Kevin P.


Year: 2011
Make: MERCEDES
Model: C300 4MATIC

"Nick sold me my C300 in January and I couldn't be happier. From the quality vehicles, great customer service and wonderful products the buying experience at The Auto Palace is wonderful. I'll be back to buy my next car there for sure!"

- Scott Langhor; Ferndale, Michigan


Year: 2011
Make: MERCEDES
Model: C300 4MATIC

"Nick the owner of the The Auto Palace made my car purchase the most enjoyable and stress free because there was no hard sell the car sold it self and everything that I was promise by Nick he kept his word also Nick worked hard too get me the lowest interest rate that I COULD get even going lower than my bank and credit union I give The Auto Palace five stars for all of the above. Thanks so much Nick."

- Ken Thomas, Macomb, MI.